PRESTIGE Privacy Policy
Effective October 6, 2026
This policy explains what information PAS24 LLC, doing business as Prestige Auto Center ("we", "us") collects when you visit prestigeautocenterla.com, request a quote, or contact us by phone, text or email, and how we use it.
Information we collect
- Information you give us: name, phone number, ZIP code or service address, vehicle make, model and year, the service you need, and any details you write in a message.
- Communications: texts, calls and messages you exchange with us, including through third-party platforms such as Thumbtack, Yelp or Google.
- Technical data: basic information your browser sends when you visit the site, such as IP address, device and browser type. We do not use advertising cookies on this site.
How we use it
- To respond to your request, prepare a quote and schedule service.
- To send you the mechanic to your location and keep you updated on the job.
- To process payment, keep service records and handle warranty questions.
- To improve our service and protect the site from spam and abuse.
We may use automated tools, including AI assistants, to reply to inquiries, prepare quotes and schedule appointments. A team member reviews requests that need a person.
Text messages
If you give us your phone number, we may text you about your request, quote, appointment and job status. Message frequency varies. Message and data rates may apply. Reply STOP to stop receiving texts and HELP for help.
We do not sell or share your mobile number or text-messaging consent with third parties or affiliates for their marketing purposes.
How we share information
We do not sell your personal information. We share it only with:
- Our mechanics and staff who need it to do the job.
- Service providers that help us run the business, such as hosting, phone and messaging, scheduling, payment and parts suppliers, under obligations to protect it.
- Authorities when required by law, or to protect our rights and safety.
How long we keep it
We keep your information as long as needed to provide service, keep business and tax records, and handle warranty or legal matters, then delete or anonymize it.
Your California privacy rights
If you live in California, you may ask us to tell you what personal information we have about you, to correct it, or to delete it, subject to legal exceptions. We will not discriminate against you for making a request. To make a request, contact us using the details below. We may need to verify your identity before responding.
Children
Our services are not directed to children under 16, and we do not knowingly collect their information.
Changes
We may update this policy. The effective date above shows when it last changed.
Contact us
PAS24 LLC, dba Prestige Auto Center
Phone: (562) 366-7900
Email: [email protected]
Service area: Los Angeles County and Orange County, California